Messages, alerts and notifications

The Powerpay Inbox is used to read Powerpay messages, notifications and actions.

  • Messages include targeted information for your payroll.

  • Notifications include information about changes and updates made in Self Service. Notification are sent for the items set to Notify on the Field Selections page.Closed From the Company menu, select Self Service > Field Selections.

    Note: The Powerpay Inbox displays notifications based on the Security Role settings defined for the Powerpay user. For example, if the Powerpay user only has access to salaried employee information, notifications for hourly employees do not display.

  • Actions pertain to data synchronization issues, such as a Self Service user and a payroll administrator updating the same information at the same time. They also include notifications on users who have locked themselves out of Self Service, and when a Self Service user requests an employment verification letter.

    Users set to receive System Generated Errors & Warnings on the User & Contact Mgmt page.Closed From the Company menu, select User & Contact Mgmt. receive Action messages.

Tasks

  1. Click the Inbox button on the toolbar.

    The Powerpay Inbox opens.

  2. Select a recipient from the Message Recipient drop-down list. The list includes all of the users set to for the payroll on the User & Contact Mgmt page.Closed From the Company menu, select User & Contact Mgmt..

  3. By default, all messages (including notifications and alerts) display. The messages display by date received with the most recent at the top. The messages can be sorted by Sender, Subject or Date Received and if necessary, you can click one of the filter buttons beneath the Inbox to view a specific type of message.

    For example, to view only notifications, click Notifications. All other items in the Inbox are hidden and only the notifications display.

  4. Click on the message subject to open the message.